Privacy policy
Privacy Policy Information
Broler Bosch Service Zbigniew Broler (hereinafter “BS Broler” or “We” or “Us”) welcomes your visit to our websites and mobile applications (collectively referred to as the “online offers”).
Broler Bosch Service respects your privacy
The protection of your privacy in the processing of personal data and the
security of all business data are important to us and we take this into
account in our business processes. We process your personal data when you
view our online offers confidentially and always in accordance with
statutory regulations.
Data protection and information security are part of our corporate policy.
Responsible Entity
The responsible party within the meaning of the Data Protection Regulation
is: Broler Bosch Service Zbigniew Broler, 5/7 Rzemieślników Street, 03-684
Warsaw.
This is the main Data Administrator of the Broler Service Brand.
The person responsible for supervising data processing at BS Broler is the company’s attorney for personal data. All correspondence regarding the exercise of rights under Section 6 should be addressed in writing to the main Data Controller of the Broler Service brand or to the company’s attorney for personal data of BS Broler at the address: Information Security and Personal Data Protection Officer at Broler Bosch Service 5/7 Rzemieślników Street, 03-684 Warsaw, Poland or by email to broler@bosch-service.pl.
Collection, processing and use of personal data
The following categories of data are processed:
Contact data (e.g. name, telephone, e-mail, residential address, IP address).
Contract reference data (contractual relationship, product or contractual interest)
Customer history
Variable data
Rules
Personal data is any information relating to an identified or identifiable natural person, i.e., for example, names, home addresses, telephone numbers, e-mail addresses, contract data, accounting and billing data, which are an expression of the identification of a person.
We collect, process and use personal data (including IP addresses) only if there is a legal basis for doing so or you have given us consent to do so, e.g. as part of your registration.
Processing purposes and legal basis
We and the service providers engaged by us process your personal data for the following purposes:
To provide this online offer and to perform the contract in accordance with our terms and conditions, including billing (legal basis: performance of the contract).
To respond to your inquiries within the contact forms (legal basis: performance of the contract or legitimate interest in connection with the improvement of products/services).
Auto advertising and third-party advertising and market research and coverage measurement to the extent permitted by law or based on the granting of consent (legal basis: consent/ legitimate interest on our part in direct marketing, as long as it is done in accordance with the guidelines of data protection and competition laws).
Conducting contests or discount actions in accordance with the relevant terms and conditions of the contests or discount actions (legal basis: performance of a contract).
Sending newsletters with the consent of the recipient by email or SMS/MMS (legal basis: granting of consent)
Preservation and defense of our rights (legal basis: legitimate interest on our part in asserting and defending our rights).
Registration
If you would like to use services that require a contract, please register in our customer service system. As part of registration we collect personal data on a voluntary basis (e.g. name, surname, e-mail address, possibly information regarding the type of payment requested or the account holder) and possibly other data needed to establish and performance of the contract. Mandatory data are marked with *.
Log files
With any use of the Internet, certain information is automatically transmitted by your Internet browser and collected by us in so-called log files.
The log files are saved by us for a short period of time to determine the nature and source of attacks and for security analysis of attempted attacks, and then deleted. Log files that are required to be retained further for evidentiary purposes are not deleted until the incident is finally clarified and may, on a case-by-case basis, be turned over to investigative authorities.
The log files are (without address or without full IP address) also used for analysis purposes; regarding this, see section Web Analytics.
In particular, the following information is stored in the log files:
IP address (Internet Protocol address) of the end device from which the online offer is accessed;
The address of the website from which the online offer is displayed (known as the origin or referer URL);
The name of the service provider through which the online offering is accessed;
The name of the downloaded files or information;
Date and time and duration of the download;
Amount of data transferred;
The operating system and information regarding the web browser used
Internet browser, including installed plug-ins (e.g., for Flash Player);
The http status code (e.g., “query successful” or “requested file not found”).
Children
This online offering is not directed to children under the age of 16.
Data transfer
Your personal data is transferred by us to other responsible parties only if it is required for the performance of a contract, we or the third party has a legitimate interest in transferring the data, or there is your consent to do so. For details of the legal grounds, please see Processing purposes and legal grounds. The third party may also be Robert Bosch Ltd. If data is transferred to a third party on the basis of legitimate interest, this is explained in this Privacy Policy Information.
In addition, data may be transferred to other responsible parties insofar as we would be obliged to do so on the basis of statutory provisions or an enforceable official or court order.
Service providers (in general)
We outsource tasks such as marketing services, payment processing, programming, data hosting, for example, to third-party service providers. We have carefully selected these providers and regularly monitor them, in particular whether they handle the data stored with them properly and whether it is secured. We require all service providers to maintain confidentiality and to comply with statutory guidelines statutory guidelines. The service provider may also be Robert Bosch Ltd.
Storage period ; retention periods
We generally retain your data for as long as required to provide our offerings and related services or as long as we have a legitimate interest in continuing to retain your data (e.g., even after the contract has been fulfilled, we may still have a legitimate interest in mail marketing). In all other cases, we delete your personal data except for such data that we need to retain in order to fulfill legal obligations (e.g. due to specific tax and commercial law retention periods, we are required to keep such documents as contracts and invoices for a certain period of time).
Contests or discount campaigns
If you participate in our contest or discount action, we use your data to notify you of your winnings and to advertise our products to the extent permitted by law or insofar as you have given your consent. Detailed information on contests or discount actions can be found in their terms and conditions of participation .
5. Use of cookies
1. General information
Cookies are small text files that are stored on your computer when you view an online offer. When this online offer is viewed by you again, your browser sends the contents of the cookies back to the respective service provider and thus enables it to recognize your end device. Reading the cookies enables us to optimally tailor the online offer to you and make it easier for you to use.
2. Disabling and deleting cookies
When you browse our websites, you are asked in a CookieLayer pop-up window
whether you agree to the cookies set on our site or whether you would like
to disable them in your settings.
If you choose not to agree to cookies, then an opt-out cookie is set in
your browser. This cookie only serves to assign your objection. However,
disabling cookies may result in particular functions of our websites no
longer being available to you. Please note that the opt-out cookie can, for
technical reasons, only apply to the browser from which it was set. If you
delete the cookies or use a different browser or a different terminal
device, the opt-out must be set again.
The setting option does not include cookies that have been set by other
service providers when you browse the websites of third parties.
Through your browser, however, you can delete all cookies at any time. You
can find the relevant information in the help functions of your browser.
However, this too may lead to individual functions no longer being
available to you.
In addition, through the following website, it is possible to manage the
use of cookies by external providers and deactivate them:
http://www.youronlinechoices.com/pl/twojewybory
This website is not operated by us and therefore we are not responsible for it and have no influence on its content and availability.
3. Overview of the cookies we use
This section provides an overview of the cookies we use.
1. Necessary cookies
Specific cookies are needed so that we can make our online offerings securely available. This category includes, for example
Cookies that temporarily save specific data entered by users (form content);
Cookies that save specific user preferences (e.g., search settings or language);
Cookies that save data to guarantee seamless playback of video and audio content.
2. Analytics cookies
We use analytics cookies to record habits of Usage (e.g., advertising banners clicked, pages visited, search queries posed) of our users and analyze them in statistical form.
6 . Web analytics
We need statistical information about the use of our online offerings in
order to make them more user-friendly, to measure reach and to conduct
market research. To do this, we use the web analytics tools described in
this section.
The usage profiles created with these tools by means of analytical cookies
or by analyzing log files are not combined with personal data. The tools do
not use users’ IP addresses at all or truncate them immediately after data
collection.
Tool providers process data only as processors in accordance with our
instructions and not for their own purposes.
For each tool, information on the provider and how you can disagree with
the tool’s data collection and processing is available below.
In the case of tools that work with opt-out cookies, please note that the
opt-out function refers to the device or browser and generally only applies
to the end device or browser you are using. If you use several end devices
or browsers, you should set the opt-out on each end device separately and
in each browser you use.
In addition, you can also prevent the creation of usage profiles in general
by deactivating the use of cookies in general ; regarding this, see
section Disabling and deleting cookies.
1. Google Analytics
Google Analytics is provided by Google Inc.,1600 Amphitheatre Parkway,
Mountain View, CA94043, USA (“Google”). We use Google Analytics with the
additional IP address anonymization feature offered by Google. In doing so,
the IP address is abbreviated by Google as a rule in the EU and in
exceptional cases only in the USA, and in any case only stored in an
abbreviated form.
You may object to the collection and analysis of your data by this tool by
downloading and installing the browser plug-in available at the following
link:
https://tools.google.com/dlpage/gaoptout?hl=pl
2. Google Search Console (GSC).
We use Google Search Console (GSC) to monitor the positioning of our website in Google search results. GSC does not collect personal information, only information about site traffic, which is used to improve user experience and optimize the site.
7. We use retargeting tools
We use so-called retargeting technologies to optimize our online marketing. In this way, our online offers should become more interesting for you and tailored to your needs. For this purpose, we use the tools listed below.The usage profiles created with these tools using advertising cookies or cookies ofthird-party advertising, web beacons (invisible graphics, also known as tracking pixels or pixels) or comparable technologies, usage profiles are not linked to personal data.The tools are used by vendors to display interest-based advertising to our users of our online and third-party offeringsand to control the frequency users see certain ads. The entity responsible for processing data in connection with the tools is the tool provider. Tool providers transfer information for the purposes stated above possibly also to third parties.
The tools do not process users’ IP addresses at all or truncate them as soon as the data is collected.
For each tool, information is available on the provider and how you can opt-out of data collection with that tool.
In the case of tools that work with opt-out cookies, it is important to note that the opt-out feature refers to the device or browser, and generally only applies to the end device or browser being used. If you use several end devices or browsers, you should set the opt-out on each end device separately and in each browser you use.
In addition, you can also prevent the creation of usage profiles in general by deactivating the use of cookies in general ; regarding this, see section Disabling and deleting cookies.
The general option to disagree with regard to various tools especially American providers is available at the following link: http://www.networkadvertising.org/choices/
YouTube
We use the YouTube video platform, which is operated by YouTube, LLC, 901 Cherry Ave. San Bruno, CA94066, USA (“YouTube”). YouTube is a platform for playing audio and video files.
When you view the corresponding page of our offering, the integrated YouTube Player establishes a connection to YouTube so that the video or audio file can be uploaded and played. In doing so, data is also transmitted to YouTube as the responsible party. We are not responsible for the processing of this data by YouTube.
More information about the scope and purpose of data collection, the processingand use of data by YouTube, about your rights and data protection options can be found in YouTube’s privacy policy notice.
9. Newsletter
1. Newsletter with registration ; right of cancellation
As part of our online offering, you can subscribe to a newsletter. For
this, we use the so-called double opt-in method, according to which we will
only send you the newsletter via email, SMS or Push message, after you have
first explicitly confirmed the activation of the newsletter service by
clicking on the link in the notification. If you later decide to cancel
from receiving the newsletter, you can terminate your subscription at any
time, by revoking your consent. Cancellation in the case of e-mail
newsletters is done by sending an unsubscribe message to
broler@bosch-service.pl
10. External links
Our online offer may contain links to the websites of third parties-unrelated suppliers to us. Once you have clicked on the link, we no longer have any influence on the collection, processing and use of any personal data (such as the IP address or URL of the linked site) sent to the third party with the click on the link, as the conduct of the third party is obviously not under our control. We are not responsible for the processing of personal data by third parties.
11. Security
Our employees and the service companies engaged by us are obliged to maintain discretion and to comply with the provisions of the applicable data protection laws. We take all technical and organizational measures necessary to guarantee an adequate level of protection and to safeguard your data managed by us especially against the risk of unintentional or unlawful destruction, manipulation, loss, modification or disclosure or unauthorized access. Our security measures are continuously improved in line with technological developments.
12. Users’ rights
In order to assert your rights, please use the information provided in the Contact section. When doing so, please ensure that it is possible for us to identify you uniquely.
Right to information: You have the right to receive information from us about the processing of your data. For this purpose, you may assert your right to information with respect to your personal data that we process.
Right to rectification and deletion of data: You may request that we correct inaccurate data and, provided the legal requirements are met, supplement or delete your data. This does not apply to data that is necessary for billing and accounting purposes or are subject to statutory retention. If access to this data is not necessary, then processing is restricted (see below). Restriction of processing: You may request – provided the statutory requirements are met – that we restrict the processing of your data.
Objection to data processing: In addition, you have the right to object to our processing of your data at any time. We will then stop the processing of your data unless we can demonstrate – in accordance with statutory guidelines – sufficient reasons for further processing that outweigh your rights.
Objection to direct marketing: In addition, you may object to the processing of your personal data for advertising purposes at any time (“objection to advertising”). Please bear in mind that for organizational reasons there may be an overlap between the revocation of your consent and the use of your data for a campaign that is ongoing.
Object to the processing of data with a legal basis in the form of legitimate interest: In addition, you have the right to object to our processing of your data at any time, as long as it is based on a legal basis of legitimate interest. We will then suspend the processing of your data unless we can demonstrate – in accordance with statutory guidelines – sufficient worthy reasons for further processing that outweigh your rights.
Revocation of consent: If you have given us your consent to process your data, you can revoke it at any time for the future. The legality of the processing of your data until you revoke your consent remains unaffected by this.
Notification of changes:
Objection to data processing – send a notification to the following address
broler@bosch-service.pl containing:
Name*
Phone*
E-mail*
Clause*: I request that Broler Bosch Service stop processing my data,
provided in this notification, from the databases managed by Broler Bosch
Service Zbigniew Broler, based in Warsaw, Poland, the main Data
Administrator of the Broler Service Brand.
*Required fields.
If only unsubscribing from the newsletter, please indicate this field.
We will verify your application only based on the data provided in the application.
The data entered in the application will only be used for verification in the collection and for permanent caveat.
Data portability:
In addition, you have the right to receive the data you have provided to us in a structured and commonly used machine-readable format or, if technically feasible, to request that the data be transferred to a third party.
Right to file a complaint with a supervisory authority:
You have the right to file a complaint with a data protection authority.You
may turn to the data protection authority with jurisdiction over your place
of residence or region or to the data protection authority with
jurisdiction over us.
These are: Office of the Inspector General for Personal Data Protection 2
Stawki Street
00-193 Warsaw
tel.225310300
fax.225310301
kancelaria@giodo.gov.pl
13. Change of privacy policy information
We reserve the right to change our security and data protection measures if necessary due to technical developments. In these cases, we will adjust our privacy notices accordingly. Therefore, please maintain the up to date version of our privacy notice.
14 .Contact
If you would like to contact us, you can do so at the address listed under “Responsible party”.
With regard to asserting your rights and to suggestions and complaints regarding the processing of your personal data and to revoke your consent, we recommend that you contact our company’s Information Security and Data Protection Officer:
Information Security and Data Protection Officer at BS Broler
Broler Bosch Service
ul.Rzemieślników5/7
03-684 Warsaw
or
broler@bosch-service.pl
